What we are actually trying to do
Deliver the channels people watch, at a price that does not require a spreadsheet, on kit they already own. That is the whole mission statement. There is no five-year vision slide.
Four things we refuse to compromise on
- A steady picture during the match. Anyone can look good at two on a Tuesday. Our edge capacity in London, Manchester and Amsterdam is sized for the 7:45pm Saturday spike, and FrameLock shifts you between routes mid-stream when one degrades.
- One app, learned properly. We certify IBO Player and nothing else. A support team that knows one application inside out beats one that half-knows six. Our installation guide reflects that focus.
- Prices that stay put. The figures on the plans page are the figures. No introductory rate that doubles in month four, no separate sports levy, no activation fee.
- Somebody awake. Support runs twenty-four hours through WhatsApp and email. Television problems happen in the evening and at weekends, which is exactly when most services go quiet.
Things we say no to
Honesty is cheaper than a complaint. We do not offer multi-room streaming on a single line, we do not record programmes, we do not support third-party players, and we do not pretend an upscaled feed is 4K. Every one of those is a decision rather than an oversight, and each is explained on the FAQ page.
How the service is put together
Content reaches us from more than 120 upstream broadcast partners. That feed is normalised, tagged with electronic programme guide data and pushed out to edge nodes sitting close to British broadband exchanges. When you press a channel button, the stream you pull comes from the nearest healthy node rather than from a single overloaded origin in another hemisphere.
Guide data on the main UK groups runs fourteen days ahead and rebuilds nightly. Categories are curated by hand rather than dumped alphabetically, which is why the channel list puts football in a football folder instead of scattering it across four hundred pages.
On legality. Tivitron operates as a subscription reseller. We do not host, originate or own the content that travels through the service; it arrives from licensed distributors upstream. Our DMCA and copyright policy sets out precisely how rights holders reach us and how quickly we act.
Working with us commercially
Beyond household subscriptions we run a trade programme in credits, aimed at installers, shops and anyone supplying several homes at once. Terms and credit pricing are on the reseller page.
Say hello
Whether it is a pre-sales question, a technical wobble or a rights notice, the quickest route is the contact page or the WhatsApp button floating in the corner of this one. Post reaches us at Suite 4.06, 84 Curtain Road, Shoreditch, London EC2A 3BD.
